Cancellation & Refund

Effective Date: August 25, 2024

At MiniLead, we are committed to providing top-notch services tailored to the specific needs of our clients. Below, we outline our policies regarding cancellations, refunds, shipping, and delivery.

Cancellation and Refund Policy

No Cancellation or Refunds

Service-Based Business: MiniLead offers professional services that are customized and require significant preparation and resources from our team. Once an order is placed and confirmed, it cannot be canceled, and no refunds will be provided.
Commitment to Quality: To maintain our high standards, resources and time are allocated as soon as an order is confirmed. Due to this commitment, we strictly adhere to a no-cancellation and no-refund policy.

Exceptions

While our general policy is no cancellations or refunds, we understand that exceptional circumstances may arise. If you believe your case warrants special consideration, please contact us at MiniLead Contact. Any exceptions will be at the sole discretion of MiniLead management.

Shipping and Delivery Policy

Service Delivery

Digital and Service Deliveries: Given that MiniLead primarily offers digital and service-based products, delivery typically occurs through electronic means such as email, online portals, or virtual meetings. Delivery timelines and methods will be clearly communicated to you upon confirmation of your order.
Physical Deliveries: In cases where physical documents or products need to be delivered, shipping details, including costs and estimated delivery times, will be provided to you at the time of order. Please ensure that the delivery address provided is accurate. MiniLead will not be responsible for any delays or failures in delivery due to incorrect address information.

Delivery Timeframe

Service Deliverables: The delivery timeframe for services will vary depending on the nature and scope of the service ordered. We will provide an estimated delivery date at the time of order confirmation.
Shipping of Physical Items: For any physical items, we will ship them using reliable courier services. Shipping times will vary based on your location and the shipping option chosen at the time of purchase.

Delayed or Failed Delivery

If you experience any issues with the delivery of your order, please contact us immediately at MiniLead Contact. We will work to resolve any issues as quickly as possible.